Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Minah Pope

Minah Pope

January 8, 2026

5  out of  5
rating by Minah Pope
"I’ve had nothing but great experiences with everyone (especially Alyssa and Crystal) in the office. Every team member is always friendly and efficient. Crystal is amazing — I can email her anytime, and she always responds quickly and takes care of all my insurance needs. She’s knowledgeable, professional, and dependable. I truly appreciate my team at the State Farm office!"
We responded:
"Thank you for the wonderful review, Minah! Alyssa and Crystal are both fantastic assets to our team and we’re happy to hear that they were able to help you with your insurance needs."
Profile photo of Janice Lovett

Janice Lovett

January 7, 2026

5  out of  5
rating by Janice Lovett
"I had an amazing experience with Nikki Arnold on more than one occasion. The time I got rear ended and stuggled with the process, Nikki patiently walked me through... making my experience more stress-free. She's incredibly knowledgeable and has helped me find exactly what I've needed over the years. Our family has been with State Farm for at least 10 years or more. Nikki goes above and beyond with her helpfulness every time. She's highly professional and her expertise won't disappoint. Five stars 🌟 for Nikki Arnold @ Sheila Curtis - State Farm!"
We responded:
"Thank you, Janice, for sharing your wonderful experience! I'm so happy to hear that Nikki has been such a valuable resource for you and your family over the years. Her dedication and expertise truly make a difference. We appreciate your continued trust in us! If there's anything else we can do for you, just let us know."
Profile photo of Jane Garris

Jane Garris

January 6, 2026

5  out of  5
rating by Jane Garris
"Always a pleasure doing business with Nikki Arnold. Very knowledgeable, helpful, courteous and always a smile on her face! Sheila Curtis has an amazing team waiting to help you with all your insurance needs!"
We responded:
"Hey, Jane! I’m so happy Nikki and I could help with your insurance needs. It means a lot to hear that our team made the experience helpful and pleasant. Thank you for sharing!"
Profile photo of Jean Sprayberry

Jean Sprayberry

January 2, 2026

5  out of  5
rating by Jean Sprayberry
"Nikki has always been exceptionally helpful and professional! We appreciate her always looking out for the costumers best insurance plans! Thank you for always answering our questions!"
We responded:
"Thank you, Jean! I'm happy to hear that Nikki has been so helpful and professional in assisting you. It's wonderful to know she’s been attentive to your insurance needs and questions. If there's anything else we can do for you, just let us know!"
Profile photo of Chandy Bishop

Chandy Bishop

December 15, 2025

5  out of  5
rating by Chandy Bishop
"Niki Shaw was very helpful in getting me much better rates for my auto and rental insurance and getting me switched over to save me money!! It all worked out smoothly!"
We responded:
"Hey, Chandy! Thanks for letting us know that Niki was able to help with your auto and renters insurance and make the switch over straightforward. It’s great to hear she took the time to walk through options and get everything set up without hassle. We appreciate you choosing our team and sharing your experience."
Profile photo of Shay-Lynn Crowe

Shay-Lynn Crowe

December 10, 2025

5  out of  5
rating by Shay-Lynn Crowe
"Nishia Rolan helped me with all my questions ! I definitely recommend you go see her for your insurance needs !"
We responded:
"Thank you, Shay-Lynn! I'm happy to hear that Nishia was able to assist you with your questions. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Andre Miller

Andre Miller

November 23, 2025

5  out of  5
rating by Andre Miller
"Crista Hamilton was very knowledgeable and really helpful with helping me with my water issue"
We responded:
"Thank you, Andre! I'm happy to hear that Crista was able to assist you with your issue. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of jessica Larson

jessica Larson

October 20, 2025

5  out of  5
rating by jessica Larson
"Sheila’s office made the process of getting new auto insurance so easy! They were friendly, knowledgeable and answered all my questions! Glad I made the decision to switch my insurance to her agency."
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm happy to hear that our office made your transition to new insurance smooth and stress-free. Our team is dedicated to providing friendly and knowledgeable service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Cameron Lackey

Cameron Lackey

October 17, 2025

5  out of  5
rating by Cameron Lackey
"I have had insurance through Sheila’s branch for over 20 years, and I have no plans to swap. Customer service is usually top-notch, and if there’s ever a problem, they’re very responsive and quick to find a solution."
We responded:
"Thank you, Cameron, for your loyalty and kind words! I'm happy to hear that our team has consistently provided you with excellent service over the years. We're always here to help whenever you need us. Thanks for choosing us!"
Profile photo of Brad Hickman

Brad Hickman

October 16, 2025

5  out of  5
rating by Brad Hickman
"Always ready to take care of any needs we have"
We responded:
"Thank you, Brad! I'm happy to know that our team is always ready to assist with your needs. We’re committed to providing excellent service every time. Let us know if there's anything else we can do for you!"
Profile photo of Elizabeth Curry

Elizabeth Curry

October 4, 2025

5  out of  5
rating by Elizabeth Curry
"I have been using State Farm under Sheila Curtis leadership for several years now, and they have been great. They are very attentive & always quick to answer any questions I may have (& I tend to have a lot). Special shout out to Jamie Edwards & Nikki Harris for always going above and beyond. Thanks again guys!! Would definitely recommend State Farm to anyone who may be looking."
We responded:
"Thank you, Elizabeth! I'm so happy to hear about your positive experience with our team. Jamie and Nikki will be thrilled to know their efforts are appreciated. We’re always here to help with any questions you have. Thanks for recommending us!"
Profile photo of Tammy Bailey

Tammy Bailey

October 2, 2025

5  out of  5
rating by Tammy Bailey
"Alyssa is so professional and helpful! The entire Sheila Curtis team is top notch h!"
We responded:
"Thank you, Tammy! I'm happy to hear that Alyssa and the rest of our team made a positive impression. We strive to provide top-notch service to all our customers. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Amy Giddens

Amy Giddens

September 29, 2025

5  out of  5
rating by Amy Giddens
"I needed help with a claim and Alyssa really helped me and answered all of my questions. She is so friendly and does everything she can to help her clients. Thanks Alyssa!"
We responded:
"Thank you, Amy! I'm happy to hear that Alyssa was able to assist you with your claim and provide the support you needed. We appreciate your kind words about her friendly and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kim Click

Kim Click

September 10, 2025

5  out of  5
rating by Kim Click
"Crystal Johnston is the best! She is always quick to reply to any request I have."
We responded:
"Thank you, Kim! I'm happy to hear that Crystal has been responsive to your needs. Our team is dedicated to providing prompt and efficient service. If there's anything else we can do for you, just let us know!"
Profile photo of Seth Davis

Seth Davis

September 9, 2025

5  out of  5
rating by Seth Davis
"Alyssa is great! She was very kind and friendly! 100% recommend this agency for your insurance needs!"
We responded:
"Thank you, Seth! I'm happy to hear that Alyssa provided you with such a positive experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Pat Lozito

Pat Lozito

August 28, 2025

5  out of  5
rating by Pat Lozito
"I had a wonderful experience working with Alyssa Williams (and others from the team) at the Sheila Curtis State Farm Agency in Sylacauga, AL. From the very beginning, Alyssa was incredibly friendly, helpful, and professional. She took the time to answer all of my questions thoroughly and made sure I understood all of my options. I truly appreciated her patience and the genuine care she showed in helping me find the right coverage. It’s clear that Alyssa goes above and beyond for her clients, and she made the entire process stress-free. I would highly recommend Alyssa to anyone looking for exceptional service and support with their insurance needs."
We responded:
"Thank you, Pat, for your kind words! I'm so happy to hear about your positive experience with Alyssa and our team. We strive to provide exceptional service, and it's great to know Alyssa made the process stress-free for you. If you ever need further assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Gail Collum

Gail Collum

July 16, 2025

5  out of  5
rating by Gail Collum
"Knowledgeable and very friendly people"
We responded:
"Thank you for your review, Gail! I'm happy you found our team knowledgeable and friendly. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Kelly Rae Burkett

Kelly Rae Burkett

June 12, 2025

5  out of  5
rating by Kelly Rae Burkett
"I recently moved my insurance to State Farm and am so glad I did! They have worked hard to ensure I am getting the best coverages and rates. So glad to have them in my corner when I need them. Shoutout to Alyssa Williams for her excellent customer service and always being so helpful!"
We responded:
"Thank you, Kelly Rae, for sharing your experience! I'm happy to hear that you're satisfied with the coverage and rates we've provided. Alyssa is indeed a valuable part of our team, and I'm glad she could assist you so well. We're here whenever you need us!"
Profile photo of Ida Morris

Ida Morris

May 4, 2025

5  out of  5
rating by Ida Morris
"Miles is awesome. I am new to the area and Miles went above and beyond helping me switch over my car insurance. He kept in touch the whole time I was working on issues on my end. Give that man a big pay raise."
We responded:
"Thank you, Ida, for sharing your experience! I'm happy to hear that Miles was able to assist you with your insurance needs. His dedication to staying in touch and ensuring everything went smoothly is truly appreciated. If you need any further assistance or have questions, feel free to reach out to our office."
Profile photo of Katrina Watkins

Katrina Watkins

April 9, 2025

5  out of  5
rating by Katrina Watkins
"I had a great experience. Customer service was great. I did not expect to pay the rate that I am paying. I was expecting something totally different and more expensive. All the questions that I had was an answer. I have no complaints or no problems. I would highly recommend state form to family and friends. Thanks so much for the help Sheila Curtis you were so nice and kind and helpful to me."
We responded:
"Thank you, Katrina, for sharing your positive experience! I'm happy to hear that you found our customer service helpful and that we could provide a rate that exceeded your expectations. It's wonderful to know that all your questions were answered and that you have no complaints. Your recommendation means a lot to us."
Profile photo of 1971tamie

1971tamie

April 3, 2025

5  out of  5
rating by 1971tamie
"Alyssa Williams is the Sweetest Person to talk to .She knows her stuff when it comes to insurance. JUST Love her and the rest that works with her"
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Alyssa made such a positive impression. She truly is knowledgeable and a joy to work with. We're all here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Paul Ryals

Paul Ryals

March 21, 2025

5  out of  5
rating by Paul Ryals
"Miles was very knowledgeable and efficient in procuring, for me, the best auto coverage and rate. I highly recommend getting a quote from Miles on your insurance needs."
We responded:
"Thank you, Paul, for sharing your experience! I'm delighted to hear that Miles was able to assist you efficiently. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
Profile photo of tammy vaughn

tammy vaughn

March 11, 2025

5  out of  5
rating by tammy vaughn
"Great personable care. Very thorough. Everyone so nice and helpful"
We responded:
"Thank you, Tammy, for your wonderful feedback! I'm glad to know you appreciated the personable care and thorough service from our team. It's great to hear that everyone was nice and helpful. We're here for any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Gwina Creekmore

Gwina Creekmore

January 17, 2025

5  out of  5
rating by Gwina Creekmore
"They are great"
We responded:
"Thank you, Gwina, for your wonderful feedback! I'm glad you're satisfied with our service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Alkaline

Alkaline

January 16, 2025

5  out of  5
rating by Alkaline
"Miles helped tremendously with getting my insurance together and claim handled!"
We responded:
"Thank you, Alkaline, for sharing your experience! I'm happy to hear that Miles was able to assist you with your insurance needs and claims. Our team is always here to help, so feel free to reach out if you have any more questions or need further assistance."