Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raeann Bailey

Raeann Bailey

October 11, 2024

5  out of  5
rating by Raeann Bailey
"I had a fantastic experience with the Sheila Curtis - State Farm agency, especially thanks to Miles! He was incredibly knowledgeable and patient, taking the time to understand my needs and explain my options clearly. Miles went above and beyond, making sure I felt confident with my choices and even followed up afterward. I highly recommend working with him for excellent service!"
We responded:
"Thank you, Raeann, for sharing your fantastic experience with our agency! I'm glad to hear that Miles provided you with knowledgeable and patient service, taking the time to understand your needs and explain your options. It's wonderful that he made sure you felt confident with your choices and followed up afterward. We truly appreciate your recommendation and look forward to assisting you with any future needs! - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Shari Lee

Shari Lee

October 9, 2024

5  out of  5
rating by Shari Lee
"I'm grateful for all the wonderful people here! They are great at helping me find the best plan for my needs. I was there today and many updates were made to my account. ALL my questions were answered. Even talked about life insurance. Best part was it didn't take long at all. Highly recommend!"
We responded:
"Hi Shari, thank you for your wonderful review! I'm happy to know that our team was able to help you find the best plan for your needs and answer all your questions. It's great that the process was quick and efficient for you. We appreciate your recommendation and are always here to assist with any other questions that you may have. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Liv Mumaugh

Liv Mumaugh

September 26, 2024

5  out of  5
rating by Liv Mumaugh
"Nishia and Kim were super helpful during my time with their office!"
We responded:
"Thank you, Liv! I'm happy to hear that Nishia and Kim were able to assist you so well during your time with our office. We appreciate your kind words and are always here if you need anything in the future. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Alyssa Burkett

Alyssa Burkett

September 19, 2024

5  out of  5
rating by Alyssa Burkett
"HIGHLY RECOMMEND using Sheila Curtis State Farm! Sheila and her team are so amazing! Everyone is so friendly and fast responding! They go above in beyond for their customers!"
We responded:
"Alyssa, thank you so much for your wonderful review! I'm glad to know that you found our team friendly and responsive. We always strive to go above and beyond for our customers. If you ever need anything else, don't hesitate to reach out. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Rita Manning

Rita Manning

August 20, 2024

5  out of  5
rating by Rita Manning
"They are great people love going in and talking with them make you feel like family"
We responded:
"Rita, thank you for your kind words and the 5-star rating. I'm glad you feel like family when you visit our office. We always aim to create a welcoming environment. If you ever need anything, we're here to help. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Linda Manes

Linda Manes

August 20, 2024

5  out of  5
rating by Linda Manes
"Awesome and professional group of people. They are ready to help you with your insurance needs. I have had insurance with this agency for 10 plus years and very satisfied with their service. Give them a try, I know you will not be disappointed."
We responded:
"Linda, thank you for your kind words and for being with us for over 10 years. I'm glad our team has been able to assist you with your insurance needs. Your satisfaction is very important to us. If you ever need anything in the future, we're here to help. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Miles Fomby

Miles Fomby

August 16, 2024

5  out of  5
rating by Miles Fomby
"I can't say enough about the exceptional customer service at Sheila Curtis State Farm - Sylacauga. Every interaction I have had with Sheila, Nikki and the crew has been top tier. Everyone is personable and genuine. It is rare to find a business where you truly feel like a valued member of the community, but this team makes it look easy! If you are looking for an insurance agency that genuinely cares about its clients, Sheila Curtis - Sylacauga is the place to go!"
We responded:
"Hey Miles, Thanks so much for your kind words! I'm glad to hear that you had such a positive experience with our team. We strive to make our clients feel valued and part of the community. We're always here to help with any of your insurance needs. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Majd Habash

Majd Habash

August 8, 2024

5  out of  5
rating by Majd Habash
"Excellent service. Have helped me many times when I’m in a pinch needing insurance information when getting a new car or getting a car rental. Fast and effecient! All staff are so kind, personably and helpful. Highly recommend to anyone looking for a car insurance agency!"
We responded:
"Hey Majd, Thanks a lot for your awesome review! I'm glad we could help you out when you needed insurance info for your new car or rental. Our team is happy to be there for you quickly and efficiently. We appreciate your recommendation and are always here if you need anything else! - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Gregory Langley

Gregory Langley

June 21, 2024

5  out of  5
rating by Gregory Langley
"Nubia Provided absolutely wonderful customer service I am 100% satisfied"
We responded:
"Gregory, I am ecstatic to hear that you were 100% satisfied with the wonderful customer service provided! Our team is pleased to have met your expectations and we are grateful for your positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of D P

D P

June 20, 2024

5  out of  5
rating by D P
"I absolutely loved Nubia Johnson. She was so patient with me. While trying to get some paperwork done over the phone, there were several things going on at one time at my house. I would tell her to hold on, and she waited patiently for me to continue our conversation. She is a kind and very knowledgeable lady. I would love to meet her and everyone at this agency, because you don't find this kind of customer service often anymore. Thank you, Donna P."
We responded:
"Donna, I'm pleased to hear about your positive experience with Nubia! Her patience and knowledge truly shine through in her customer service. We look forward to welcoming you to our agency soon. Thank you for your kind words! - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Dessaline Carpenter

Dessaline Carpenter

May 31, 2024

5  out of  5
rating by Dessaline Carpenter
"Mrs Brook was awesome she handled my insurance needs over the phone.The whole process was quick and easy. I appreciate everything.Thanks"
We responded:
"Dessaline, I'm thrilled to hear you found our service quick and easy! I'm pleased we were able to assist with your insurance needs over the phone. Thank you for your kind feedback, and I'm glad you had a positive experience with our office. If you ever need assistance in the future, feel free to reach out. Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of James Jones

James Jones

May 29, 2024

5  out of  5
rating by James Jones
"I have been a customer at the Sheila Curtis State Farm agency Since I first got car insurance over 10 years ago. Recently Nubia reached out about an additional benefit to my renter's policy that I had been missing out on and worked with me and my busy work schedule to assist and get me some extra coverage over the phone. A++ will always recommend them as they have never failed to meet my insurance needs."
We responded:
"James, we're thrilled to have provided you with additional coverage for your renter's policy! Nubia's dedication to assisting you despite your busy schedule is commendable. We're pleased to have met your insurance needs for over a decade and look forward to continuing to serve you in the future! - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Lucas Byrd

Lucas Byrd

May 14, 2024

5  out of  5
rating by Lucas Byrd
"Nubia was very helpful and thorough!"
We responded:
"Nubia, I'm pleased to hear that you found our service helpful and thorough! Providing detailed assistance is a top priority for our team, and we're grateful for your positive feedback. If you ever need further assistance, feel free to reach out. Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Denise Thomas

Denise Thomas

May 9, 2024

5  out of  5
rating by Denise Thomas
"Kim has always been prompt in helping me with any needs I have and worked on getting me the best rates available! State Farm all the way! Thank you Kim!"
We responded:
"Denise, I'm thrilled to hear you're pleased with the service Kim provided in finding you the best rates! We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Thank you for choosing State Farm! - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of LaTonia Gundrum

LaTonia Gundrum

May 8, 2024

5  out of  5
rating by LaTonia Gundrum
"She was very helpful and nice got me very good rate would recommend to anyone ❤️"
We responded:
"LaTonia, I'm thrilled you found our service helpful and secured a great rate! I appreciate your recommendation and am pleased to have assisted you. If you ever need anything else, feel free to reach out. Thank you for choosing our office! - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Sherry King

Sherry King

May 8, 2024

5  out of  5
rating by Sherry King
"Nubia was very sweet and helpful. Has a wonderful personality and got what I needed in a timely matter!"
We responded:
"Sherry, I'm thrilled to hear that Nubia provided you with wonderful and timely service! I'm glad she was sweet and helpful, making sure you got everything you needed. We appreciate your positive feedback and look forward to assisting you further. Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Anna Whitworth

Anna Whitworth

April 18, 2024

5  out of  5
rating by Anna Whitworth
"Nubia is amazing, she is very knowledgeable and a great help! She has saved us money. Highly recommend this team."
We responded:
"Anna, thank you for your kind words! We're happy to hear Nubia was able to provide a great experience. - Sheila Curtis - State Farm Insurance Agent"
Profile photo of Pippia Shafer

Pippia Shafer

April 1, 2024

5  out of  5
rating by Pippia Shafer
"Prompt professional service."
We responded:
"Thank you for the positive feedback, Pippia! We are delighted to hear that you received prompt and professional service from our office. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Codi Belk

Codi Belk

March 18, 2024

5  out of  5
rating by Codi Belk
"I handled my insurance needs over the phone and Brook was so nice and helpful! The whole process was quick and easy and I’m very appreciative!"
We responded:
"Thank you so much for your kind words, Codi! We are thrilled to hear that Brook provided you with excellent service and made your insurance process quick and easy. Our team is dedicated to providing exceptional assistance to all our clients. We appreciate your feedback and look forward to continuing to meet your insurance needs. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
Profile photo of Jason Payne

Jason Payne

March 6, 2024

5  out of  5
rating by Jason Payne
"Brook was great. She was very prompt and courteous. I couldn't be happier with the service I was provided."
We responded:
"Hi Jason, thank you for your kind words about Brook! We are delighted to hear that you were pleased with the prompt and courteous service she provided. Customer satisfaction is our top priority, and we are thrilled to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Sheila Curtis - State Farm Insurance Agent in Sylacauga, AL."
Profile photo of Marie Huntley

Marie Huntley

January 24, 2024

5  out of  5
rating by Marie Huntley
"I had a great experience with speaking with Ross. He was very knowledgeable about their new billing system as well as providing educational information about their whole life policy. Great customer service!!!!"
We responded:
"Marie, thank you for sharing your positive experience with Ross. We're delighted to hear that you had a great experience and that he provided knowledgeable assistance, particularly about the new billing system and the whole life policy. At State Farm, we value providing excellent customer service, and it's fantastic to know that Ross exceeded your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out."
Profile photo of Tracey Portillo

Tracey Portillo

January 21, 2024

5  out of  5
rating by Tracey Portillo
"Professional, education focused and kind. Such a great team! 👏👏"
We responded:
"Thank you for the five-stars, Tracey! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Dana Eakin

Dana Eakin

January 19, 2024

5  out of  5
rating by Dana Eakin
"Called into the office this afternoon, talked with Kayleen which was new but very helpful with what she could but was very prompt on getting brook involved to make sure she answered my question properly. Proud to be a Sheila Curtis customer her people are always the best"
We responded:
"Dana, thank you so much for sharing your wonderful experience with Kayleen and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Profile photo of Donna Perkins

Donna Perkins

October 25, 2023

4  out of  5
rating by Donna Perkins
"It took a while to get my claim approved.. i want to say christa did a great job helping me to get things approved.. i appreciate her help. She was really a big help. Thanks Donna Perkins"
We responded:
"Thank you for the review, Donna! We are happy to hear that we were able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Regina Jackson

Regina Jackson

October 5, 2023

5  out of  5
rating by Regina Jackson
"Love everyone at Sheila's office!! Kim is so professional and is always friendly and ready to help! Thank you all!"
We responded:
"Thank you, Regina, for your positive feedback and for acknowledging the excellent assistance provided by Kim!"